wwwjili Privacy Policy

wwwjili is committed to protecting the privacy and personal data of all players who use our platform. We operate in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. We are also guided by the data protection requirements set out by the Philippine Amusement and Gaming Corporation (PAGCOR) as part of our regulatory compliance obligations.

This Privacy Policy covers all personal data that wwwjili collects, processes, stores, and shares in connection with your use of the wwwjili platform. It applies to all registered players, visitors to the wwwjili website, and any individual who interacts with wwwjili's customer support team, whether through live chat, email, or any other channel.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy. In the event of any conflict between this Privacy Policy and any other document, this Privacy Policy shall prevail with respect to matters of personal data protection.

wwwjili collects personal data that is necessary for the operation of our platform, compliance with regulatory requirements, and the delivery of a safe and personalized gaming experience. The categories of personal data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or with your explicit consent. We do not collect data from individuals we know to be under 21 years of age.

wwwjili collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated technologies: Data collected automatically when you use the wwwjili platform, including cookies, web beacons, server logs, and similar tracking technologies;
• Third-party sources: Data received from payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification services, fraud prevention providers, and regulatory authorities where permitted by law;
• Public sources: Publicly available information used to verify your identity or detect fraudulent activity, where applicable under Philippine law.

All data collection by wwwjili is conducted on a lawful basis and is limited to what is necessary for the stated purposes. We do not collect data in excess of what is required for the operation of the platform and compliance with our regulatory obligations.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, wwwjili processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the wwwjili Terms & Conditions, including account management, payment processing, and game delivery;
• Legal obligation: Processing required to comply with PAGCOR regulations, anti-money laundering laws (Republic Act No. 9160, as amended), and other applicable Philippine legislation;
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and business analytics, where these interests are not overridden by your rights;
• Consent: Processing based on your explicit consent, such as for marketing communications and optional personalization features. You may withdraw consent at any time without affecting the lawfulness of prior processing.

wwwjili uses your personal data for the following purposes:

• To create, manage, and maintain your wwwjili account;
• To verify your identity and age in compliance with PAGCOR requirements and the 21+ age restriction;
• To process deposits, withdrawals, and other financial transactions securely;
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity;
• To monitor gaming activity for responsible gaming purposes, including identifying signs of problem gambling;
• To provide customer support and respond to your inquiries and complaints;
• To send you account-related communications, including transaction confirmations, security alerts, and policy updates;
• To send you promotional communications and personalized offers, where you have consented to receive them;
• To improve the wwwjili platform through analytics, testing, and user research;
• To comply with our legal and regulatory obligations under Philippine law and PAGCOR directives.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a new lawful basis for processing.

wwwjili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing deposits and withdrawals;
• Identity verification providers: Third-party KYC and age verification services used to confirm your identity and comply with PAGCOR requirements;
• Fraud prevention services: Providers that help us detect and prevent fraudulent activity, money laundering, and other illegal conduct on the platform;
• Regulatory authorities: PAGCOR and other competent Philippine government agencies, where disclosure is required by law or regulatory directive;
• Law enforcement: Philippine law enforcement agencies, where disclosure is required by a valid legal order, warrant, or subpoena;
• IT and platform service providers: Cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under strict data processing agreements;
• Professional advisers: Lawyers, auditors, and accountants who require access to data in the course of providing professional services to wwwjili.

All third parties with whom wwwjili shares personal data are required to handle that data in accordance with applicable Philippine data protection law and to implement appropriate technical and organizational security measures. We do not permit third-party service providers to use your personal data for their own purposes beyond the scope of the services they provide to wwwjili.

In the event of a merger, acquisition, or sale of all or part of wwwjili's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance where required by law.

wwwjili retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Republic Act No. 9160 (Anti-Money Laundering Act);
• KYC and identity documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction;
• Customer support communications: Retained for three (3) years from the date of the interaction;
• Technical and usage logs: Retained for up to twelve (12) months for security and platform optimization purposes.

When personal data is no longer required for any lawful purpose, wwwjili will securely delete or anonymize it in accordance with our data disposal procedures. Anonymized data that can no longer be linked to an individual may be retained indefinitely for statistical and analytical purposes.

The security measures implemented by wwwjili include, but are not limited to:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the wwwjili platform;
• Encrypted data storage for sensitive personal and financial data at rest;
• Multi-factor authentication (MFA) options for account access;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing of the wwwjili platform;
• 24/7 security monitoring for suspicious activity, unauthorized access attempts, and data breaches;
• Staff training on data protection obligations and secure data handling practices.

While wwwjili takes all reasonable precautions to protect your data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, wwwjili will notify you and the National Privacy Commission of the Philippines in accordance with the requirements of the Data Privacy Act of 2012.

You are responsible for maintaining the security of your own account credentials. Never share your wwwjili password or OTP with anyone, including wwwjili staff. wwwjili will never ask for your password via email, live chat, or any other channel.

wwwjili uses cookies and similar tracking technologies to operate and improve the platform, personalize your experience, and analyze usage patterns. A cookie is a small text file placed on your device when you visit the wwwjili website. The following types of cookies are used:

• Strictly necessary cookies: Essential for the operation of the wwwjili platform, including session management, authentication, and security. These cannot be disabled without affecting platform functionality;
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience;
• Analytics cookies: Used to collect anonymized data about how players use the wwwjili platform, helping us identify areas for improvement. This data does not identify you personally;
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and other security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the wwwjili platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

wwwjili does not use third-party advertising cookies or share cookie data with advertising networks for the purpose of serving targeted advertisements on external websites.

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by wwwjili:

• Right to be informed: The right to know what personal data wwwjili collects about you and how it is used — which is the purpose of this Privacy Policy;
• Right of access: The right to request a copy of the personal data wwwjili holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another data controller where technically feasible;
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the wwwjili Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days. We may need to verify your identity before processing your request to protect against unauthorized access to your data.

If you are not satisfied with wwwjili's response to a data protection request or complaint, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

If you are a parent or guardian and believe that a minor has registered an account or provided personal data to wwwjili, please contact us immediately at [email protected]. We take underage gambling extremely seriously and will act promptly on any such report.

wwwjili employs age verification procedures at the point of registration and may request additional documentary proof of age at any time. Accounts where age verification cannot be satisfactorily completed will be suspended until verification is provided or permanently closed if the player is found to be under 21.

wwwjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date of the current version is displayed at the top of this page.

Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — wwwjili will provide advance notice via the platform or by email to your registered address. Your continued use of the wwwjili platform after the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy.

We recommend reviewing this Privacy Policy periodically, at least once every three months, to stay informed about how wwwjili protects your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by wwwjili, please contact our Data Protection Officer through the following channels:

For complaints that cannot be resolved through wwwjili's internal process, you may contact the National Privacy Commission of the Philippines through their official channels. wwwjili fully cooperates with all NPC investigations and PAGCOR data protection audits.